eBooks

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27 Jun: Try This Before You Abandon Your CRM System for Another

For many organizations, Customer Relationship Management (CRM) is akin to the heartbeat of the business. It’s where essential information about new and potential customers lives. In essence, it’s a repository of all the details about your most important business relationships. It helps your sales and business development (BD) professionals connect the dots between companies, contacts, and opportunities, and manage relationships and interactions with current and prospective customers. Moreover, it helps them keep track of and harness this complex web of information for the good of the business. Unfortunately, we hear far too many stories of firms frustrated by lack of…

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03 May: Experts Reveal What You Need to Know Before You Dump Your CRM

It’s challenging when you’ve invested thousands, even millions of dollars, and countless hours implementing a CRM system, but it’s not producing a return on that investment of time and money. Years later, your business development professionals aren’t embracing it like they should be. At that point, the value proposition of newer, slicker system can be very alluring. But before you succumb to the high price of temptation, you might want to clarify, beyond a shadow of a doubt, the source of your CRM problem: Is it the CRM or your relationship with it? Consider a survey we just conducted of…

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22 Nov: Data Driven by Default [eBook]

Today’s sales and business development teams sport some scary stats: 67% of sales pros don’t hit their individual quotas More than half of all salespeople close at less than 40% Only 50% of salespeople feel like they can access key players What’s a revenue producer to do when faced with stats like these? Let’s use sales intelligence so we can laugh our way past quota (and keep laughing all the way to the bank). Click through the SlideShare below to learn how. If clicking through slides isn’t your thing, and you’re more the scrolling type, here are a few sales…